The BLET National Division Education & Training Department hosted a claims and grievance training class for Local Chairmen on September 12. “With 113 attendees in person and via Zoom, it was the largest single training class hosted since our Department was founded in 1991,” said BLET National Secretary-Treasurer David Estes, who is also Department Head of the Education and Training Department. Leading the class was Vice President Randy Fannon, who focused on the importance of submitting clear and concise claims, reviewing the best practices for handling first-level appeals, and progressing denials to the General Committee of Adjustment.
