(Source: Amtrak press release (PDF), December 11, 2012)
WASHINGTON, D.C. — Amtrak ridership and ticket revenue both set records for the Thanksgiving period as customers across the country increasingly choose America’s Railroad® for holiday travel.
Amtrak carried a record 737,537 passengers during Thanksgiving 2012, up 1.9 percent over the previous year and the prior record set in 2011. In addition, Nov. 21, the Wednesday before Thanksgiving, was the single busiest day in the history of Amtrak with 140,691 passengers. Ticket revenues were a best ever $56.1 million, up 8.4 percent versus 2011.
Amtrak recovered quickly from Superstorm Sandy and served the same number of Northeast Corridor holiday passengers as the year before. Ridership was up 3.4 percent on state-supported and other short distance routes and up 0.8 percent on the long-distance services. The Thanksgiving 2012 travel period extended from Nov. 20 – 26.
“Amtrak is a key element of the regional response to Sandy and it was critical for us to restore service and operate our full and expanded schedule to connect families for the holiday — and with the help of our commuter partners we did it,” said President and CEO Joe Boardman.
When compared with Thanksgiving 2010, the two-year increase is even more impressive, 737,537 vs. 704,446 passengers, up 4.7 percent and $56.1 million vs. $47.6 million in ticket revenues, up 17.9 percent.
Helping smooth the way was this year’s nationwide implementation of eTicketing, enabling passengers to print their own boarding documents or have their smartphones scanned by Amtrak conductors, reducing lines at ticket windows and Quik-TrakSM kiosks.
Amtrak accommodated additional passengers with extra trains scheduled in the Northeast Corridor, the Chicago Hub, the Pacific Northwest and in California. In addition, Amtrak added capacity to many other trains in the 46-state national network.
This was the first Thanksgiving for the new extended Downeaster service to Freeport and Brunswick, Maine, and for Amtrak Thruway bus service in Eastern North Carolina that provides rail connections for eight communities to the Palmetto service.
Also, Amtrak partnered with VIA Rail Canada, which provided several passenger railcars to help make additional seats available on Northeast Corridor trains and on the Albany – Montreal segment of the Adirondack service.
About Amtrak®:
Amtrak is America’s Railroad®, the nation’s intercity passenger rail service and its high-speed rail operator. A record 31.2 million passengers traveled on Amtrak in FY 2012 on more than 300 daily trains – at speeds up to 150 mph (241 kph) – that connect 46 states, the District of Columbia and three Canadian Provinces. Amtrak operates intercity trains in partnership with 15 states and contracts with 13 commuter rail agencies to provide a variety of services. Enjoy the journey® at Amtrak.com or call 800-USA-RAIL for schedules, fares and more information. Join us on facebook.com/Amtrak and follow us at twitter.com/Amtrak.