(Source: Streetsblog Chicago, September 15, 2020)
CHICAGO — The pandemic is obviously a challenging time for public transportation systems, and Metra has probably had the worst luck of any Chicagoland transit agency. Since its normal clientele is heavily made up of white-collar workers, many or most of whom have been working from home during COVID-19, the commuter railroad has seen a 90 percent ridership drop during the pandemic. For months it essentially collected no fares, since it instructed its conductors not to check tickets as a safety precaution.
Full story: Streetsblog Chicago