FRA Certification Helpline: (216) 694-0240

CLEVELAND, July 20 — Railroad Enrollment Services has announced an upgrade to the upcoming open enrollment process, which will be switched to online open enrollment for the first time.

The open enrollment process for railroad employees, scheduled for this coming September/October, may be accessed using the Railroad Information Depot home page (www.rrinfodepot.com) within the “Alerts and Important Dates” section. During the enrollment period, you will be able to link directly into the Railroad Enrollment Services secured portal.

The new web-based online enrollment portal will be available 24/7 during the designated online enrollment period this fall and will provide the following capabilities without all the paper of the traditional enrollment kit.

• A step-by-step review of personalized benefit election choices with quick links to everything needed to enroll for the upcoming year.
• Links to your medical provider’s network.
• A quick and easy way to update your information.
• The ability to add,* delete, and/or change dependent information.
• The option to review enrollment information in Spanish.
• Flexibility to make multiple changes during the open enrollment period.
• An immediate confirmation statement once you complete your selections.

Plus, if you use the online portal, there is no need to mail any paper enrollment forms.

(* — If you’re adding a dependent who is not listed, you will be required to send in the specified documentation before the dependent can be added to the Plan. Information on what is needed and where to send this information will be provided on the site. )

In September, you will receive a personalized letter with information about how and when to access the Railroad Enrollment Services portal. Members who have qualified for their same benefits and who wish to keep their current benefit options the same are advised that they do not need to do anything.

Instructions on how to obtain a paper kit will be available to those who are unable to complete the web-based enrollment process in the September mailing. Again, you will not need to access the Railroad Enrollment Services portal if you elect to keep your current benefit options for the 2013 calendar year or do not want to opt out.

If you have questions, or for assistance with the online enrollment website, please call Railroad Enrollment Services at (800) 753-2692.