(Source: Kansas City Star, December 11, 2022)
Just before he retired, Matthew Rose offered a warning to his peers running the nation’s large freight railroads. Rose, then the CEO of BNSF, one of the largest American railroads, told an industry conference in early 2019 that railroads were shirking their responsibilities to serve all customers by adopting new business models that focused on only the commodities and routes that delivered the most profits.
Full story: Kansas City Star