(Source: News Times, November 11, 2013)
STAMFORD, Conn. — A majority of New Haven Line customers gave Metro-North’s service a satisfactory rating this summer, but the number of riders who gave the railroad higher marks lags far behind the Hudson and Harlem line riders, according to an annual questionnaire conducted in June aboard trains. In all areas surveyed, the other Metro-North lines rider satisfaction outpaces that of New Haven Line riders.
Full story: News Times