FRA Certification Helpline: (216) 694-0240

(Norfolk Southern issued the following service alert on August 22.)

Norfolk Southern will continue to operate over Labor Day, Monday, September 1, 2003 in order to protect service commitments, local customer requirements and specific customer production needs during this holiday period. Delays may occur due to lighter traffic volumes, which may necessitate train consolidations or reduction of local and yard operations. If you have any questions regarding service at your local facility, please contact Customer Service-Central Yard Operations at (800) 898-4296. The National Customer Service Center will provide coverage from 7AM until to 3PM (EDT), Monday, September 1, and can be reached at (800) 635-5768.