FRA Certification Helpline: (216) 694-0240

(Source: The Packer, September 7, 2011)

LENEXA, Kan. — Representatives from Union Pacific, CSX and Norfolk Southern told the Idaho Grower Shipper Association that improving customer service is their goal and reinvesting profit is crucial to meeting it, according to a report in The Packer.

Full story: www.thepacker.com