(Source: Forbes, February 18, 2015)
WASHINGTON, D.C. — When it comes to the Amtrak experience, there is no shortage of passenger complains. Two longstanding issues with Amtrak service, the lack of seat assignments and under performing Wi-Fi, may finally receive a fix in the coming years. Amtrak’s 2015-2019 Five Year Budget & Business Plan details how the railroad proposes to tackle both of these issues to enhance the passenger experience and better compete with airlines in the Northeast Corridor.
Full story: Forbes