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(Source: Jacksonville Daily Record, October 27, 2021)

JACKSONVILLE, Fla. — Before CSX Corp. reported third-quarter earnings, CEO James Foote received a letter from the railroad company’s primary regulator questioning its service level for customers. “The reason for my request is that over the past several months the Board has continued to receive a steady stream of complaints about the adequacy of rail service provided by CSX,” said the Oct. 18 letter from U.S. Surface Transportation Board Chairman Martin Oberman.

Full story: Jacksonville Daily Record