(Union Pacific issued the following press release on June 2, 2011.)
ANKENY, Iowa — Union Pacific was selected as the top performing railroad by leading U.S. agricultural shippers in the second annual Soy Transportation Coalition (STC) Rail Customer Satisfaction Index. Survey respondents provided Canadian National a 38 percent increase in its score from the previous year – giving the company a third place ranking among the seven Class I railroads. In 2010, Canadian National finished in last place.
The survey was completed anonymously by agricultural shippers of various sizes and scale of operations and was comprised of the same eleven questions from 2010.
Full press release: www.up.com