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(Source: Railway Age, May 19, 2022)

NEW YORK — “The Class I railroads recognize that their recent service performance has not met many customers’ expectations,” the Association of American Railroads (AAR) wrote in a May 18 filing to the Surface Transportation Board (STB). But while the STB’s May 5 decision to release updated, more-comprehensive rules for reporting performance and employment metrics “reflects an understandable desire for quick action,” it was “not issued in a vacuum,” AAR pointed out. The STB’s eight-part regulations, which mostly affect the “Big 4”—BNSF, CSX, Norfolk Southern and Union Pacific—include filing of service recovery plans by May 20, followed by frequent progress reports and biweekly conference calls with STB staff.

Full story: Railway Age